Continuing Education Course Catalog
This public facing system manages continuing education course provisioning for the Ohio Department of Aging for Licensure of Nursing Home Administrators, including:
- Empowering education vendors to describe their courses and apply for certification via an online portal
- Alowing decision makers (the board) to approve (certify) or deny vendor and course eligibility for CEU credit for Nursing Home Administrator Licensure through an online portal
- Providing an online course catalog where Nursing Home Administrators can search for courses by:
- date
- location
- key words
- online vs. in person
The system allows perspective students to expand the course summary to see full details for the course.
The system is comprised of 4 web applications:
- Public Access Portal - where licensees can search for courses to satisfy their annual Continuing Education requirements to renew their licenses
- Administration Application - where department staff review and screen the certifications of provider of Courser Provider organizations and individual courses
- Course Provider Portal - where CEU Course Providers can manage their certification requirements, renewals, pay fees, input descriptions of courses and schedules and upload documents describing course offerings
- Board Member Approval Portal - where board members can view renewals and course descriptions and uploaded presenter qualifications and vote to accept or reject offerings as approved for licensees to use to satisfy their CEU requirements
Technologies: I feel that discussing the technologies used for this page in such a public way would constitute a security risk to the State of Ohio Department of Aging. To learn about my skills in general without being too specific about which ones were used here, see the "About Steve LeVesconte" page.
Go To the About Steve LeVesconte Page
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Note, this button will open the production public site owned and operated by the State of Ohio Department of Aging. This site provides public information about available Continuing Education Courses. This site provides read-only access to public information.
The content you see on this site is all entered by vendors in a custom CRM (the Course Provider Portal). This allows them to describe their course offerings and keep the descriptions up to date.
When you visit the catalog, you may enter “Key Words” like “hospice”, “social” or “music” to find specific relevant courses. You may also click on the dates and places and companies in the right-side panel to further limit your search.
This application was one part of a complete business process re-engineering project that transformed the licensure and license renewal process from:
- Paper license renewals arriving by snail mail and fax and which were then transcribed by office staff into an antiquated Powerbase app, multiple spreadsheets and stored in voluminous filing cabinets
- Payment by paper checks (often lost and misaddressed to wrong office)
- Stale course information posted monthly
- Constant phone calls because Licensees had no other way to know if their license applications had been approved
- Many mass mailing per year were required for sending out renewal forms.
- Staff work requirements spiked dramatically as quarterly deadlines arrived
After the transformation:
- Licensees could see up-to-date course information online
- Licensees empowered to enter license renewals online and pay online saving significant staff effort to manage that information
- Licensees empowered to see their license renewal status online (relieving he need to call)
- Most mass mailings obviated or replaced with email broadcasts
After the transformation the department was able to reduce staff by one FTE through attrition. This was possible both because the workload had decreased and because quarterly workload spikes had been mitigated.
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